FAQs

Yes! We ship to all 50 states across the United States.

All orders are shipped from our warehouse in Florida.

Yes! We offer free standard shipping on all orders over $50. Orders below this threshold will have a shipping fee calculated at checkout.

We process orders Monday through Friday. Orders are typically processed within 3–5 business days from the order date and shipped the next business day after processing. Please note we do not ship on weekends. During holidays and sale seasons, please allow extra processing time.

After processing (3–5 business days), please allow an additional 2–7 business days for delivery.

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use that number on the carrier's website to track your package in real time. If you haven't received a tracking email within 6 business days of ordering, please contact us at admin@safari-snacks.com.

All prices on our site are displayed in US Dollars. Since we ship domestically within the United States, there are no customs charges. Applicable sales tax may be applied at checkout depending on your state.

Because we aim to process orders as quickly as possible, change or cancellation requests must be submitted within 12 hours of placing your order. Requests after this window cannot be accommodated. Please email us immediately at admin@safari-snacks.com if you need to make a change.

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal.

If your order has not arrived within 10 business days of the expected delivery date, you are eligible for a full refund. Please contact us at admin@safari-snacks.com with your order number and we'll make it right.

You can reach our customer service team by emailing admin@safari-snacks.com. We're happy to help with any questions or concerns!

We accept returns within 30 days of delivery. Items must be unused and in their original packaging to be eligible for a return.

To initiate a return, please email us at admin@safari-snacks.com with your order number and reason for return. Our team will provide you with return instructions.

For standard returns, the customer is responsible for return shipping costs. However, if your item arrived damaged, defective, or incorrect, we will cover the return shipping at no cost to you.

We're sorry to hear that! Please contact us at admin@safari-snacks.com and include your order number, a description of the issue, and photos of the item(s) and packaging. We'll resolve your case as quickly as possible.

Refunds are credited to your original payment method. If you paid by credit or debit card, the refund will be sent to your card-issuing bank within 7–10 business days of us receiving your return or approving your cancellation. Please contact your bank if you have questions about when the credit will appear on your statement.

Yes! We're committed to using high-quality, natural ingredients in all of our snacks. You can find the full ingredient list on each product page. If you have specific dietary questions, feel free to reach out to us at admin@safari-snacks.com.

Some of our products may contain or be produced in facilities that handle common allergens such as nuts, dairy, gluten, and soy. Please review the ingredient and allergen information on each product page carefully before purchasing. When in doubt, contact us and we'll help you find the right snack.

We're working on exciting subscription options to make snacking even easier! Stay tuned for updates, or sign up for our newsletter to be the first to know when subscriptions launch.

Once our subscription service is live, you'll be able to manage, pause, or cancel your subscription directly from your account page. For any questions in the meantime, contact us at admin@safari-snacks.com.